Accessibility Policy
Our commitment to ensuring equal access for all users of PermaProject.
PermaProject (the "Site") is committed to ensuring that its services are accessible to all members of the public. As part of this commitment, the Site strives to provide an accessible website compatible with the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the website are created to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities.
Our Commitment to Accessibility
Accessibility Features
Our website includes the following accessibility features:
- 1Keyboard navigation support for all interactive elements
- 2Proper heading structure for screen reader users
- 3Alternative text for all meaningful images
- 4Sufficient color contrast for text and interactive elements
- 5Clear focus indicators for keyboard navigation
Request Assistance
If you need any special assistance or accommodations:
Online Request
Contact our support team online with your request via our Contact Form
Accessible Documents Policy
Document Accessibility
The Site is committed to providing all documents hosted on the website in an accessible format or making accessible alternatives available. This includes:
- •PDF documents with proper tagging structure
- •Accessible HTML alternatives for all essential documents
- •Properly formatted tables with headers and captions
- •Descriptive link text that makes sense out of context
Request Accessible Formats
If you encounter any document on our website that is not accessible, please contact our Compliance Coordinator to request an accessible alternative format.
Third-Party Content and Links
Linked Documents and Third Parties
Please note that this site may link out to third-party websites that do not have accessible content. This site may also include documents provided by third parties. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.
Third-Party Accessibility
We strive to work with third-party vendors who share our commitment to accessibility. When selecting new vendors or services, accessibility compliance is a key factor in our evaluation process.
Feedback and Continuous Improvement
Your Feedback is Welcome
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:
Response Time
We aim to respond to accessibility feedback within 2 business days and to acknowledge receipt of your feedback immediately. Our goal is to resolve accessibility issues within 10 business days, though complex issues may require additional time.
Accessibility Standards and Compliance
Standards We Follow
Our website is designed and developed to comply with the following standards:
WCAG 2.1 AA
Web Content Accessibility Guidelines version 2.1, Level AA
Section 508
U.S. Federal accessibility standards
ADA Title III
Americans with Disabilities Act requirements
ATAG 2.0
Authoring Tool Accessibility Guidelines
Testing and Evaluation
We use a combination of automated testing tools and manual evaluation to ensure compliance with accessibility standards. Our testing process includes:
- ARegular automated accessibility scans
- BManual testing with screen readers (JAWS, NVDA, VoiceOver)
- CKeyboard-only navigation testing
- DColor contrast and visual design evaluation
Effective Date: January 01, 2026 • Last Updated: January 01, 2026
This policy is reviewed annually to ensure ongoing compliance with accessibility standards.